Support & Inquiries

Get in touch

Have a question, issue, or partnership idea? We're here — drop us a message and our team will get back to you promptly.

Get In Touch

We're Here to Help

Have a question about a swap, a pending transaction, or integration? Our support team responds within 2 hours on business days.

Phone Support

+44 20 4571 8930

Mon–Fri, 09:00–18:00 UTC

Email Address

support@fixed-float.llc

Average response: under 2 hours

Registered Office

1 Canada Square, Canary Wharf

London, E14 5AB, United Kingdom

Working Hours

Mon – Fri09:00 – 18:00 UTC
Sat10:00 – 14:00 UTC
SunClosed

Swap engine runs 24/7 — support hours are for human queries.

Canary Wharf, London
Map is illustrative

Send Us a Message

Fill out the form and a member of our team will get back to you shortly. For urgent swap issues, please include your transaction ID.

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